WhatsDoc is a telemedicine platform that allows doctors and patients to communicate digitally with communities built around body systems and diseases. With the rise of telemedicine and the need for remote access to healthcare services, WhatsDoc has become a popular solution for patients and healthcare professionals alike.
The platform offers B2C and B2B telehealth services, a simple mobile app, and a free Employee Telehealth Benefit based on a pay-per-use model. Patients can use the app to book appointments, make voice and video calls, order and pay for prescriptions, and receive prescription deliveries.
To develop their mobile app and website, WhatsDoc chose VirtualSpirit, a technology solutions provider that specializes in building mobile apps, web applications, and digital products.
Developing the chat feature was complicated, it needs significant development resources to make it fast, secure, and user-friendly.
Ensuring the security and privacy of patient data on the platform was a significant concern for both WhatsDoc and VirtualSpirit.
To address the challenges faced by the WhatsDoc mobile app and website, we used Ruby on Rails and Postgre to develop the platform's backend. Using these technologies allowed the team to develop the chat feature, voice, and video calls, which was a significant achievement.
We also implemented ID validation to ensure the security and privacy of patient data on the platform.